It seems very clear and intuitive... I appreciate your work and your service. Thanks!
I can't tell you how wonderful you are. I was a COBOL programmer and to find this kind of responsiveness in tech support is amazing.
Just a quick note to say a big “Thank You” to Heath who helped me one-on-one via phone support for an file import issue. Issue solved in under 5 minutes (I think I’m even rounding up) thanks to his patience and clarification of the Ezine Director process!