Thanks for your (as usual) prompt reply! I will tell you that I have been exceptionally pleased with your customer service ethic. I have made it a point to mention your service a as many organizations and individuals as I find who could utilize what you offer. As a matter of fact - next month in my company newsletter I am doing an article that ...
After hearing my fellow list-owners moan about the lack of customer service response from such companies as Yahoo!, I feel blessed to have found your service and I don't hesitate to let them know about it. Let me affirm you and compliment you. Ezine Director is a wonderful company and I'm glad to be a user.
I can't tell you how wonderful you are. I was a COBOL programmer and to find this kind of responsiveness in tech support is amazing.