Thanks for all your help, the support was fantastic!
After hearing my fellow list-owners moan about the lack of customer service response from such companies as Yahoo!, I feel blessed to have found your service and I don't hesitate to let them know about it. Let me affirm you and compliment you. Ezine Director is a wonderful company and I'm glad to be a user.
I have used quite a few different services of your kind, and I think yours provides the most value for the money of any I've seen. Great tool!